Lucketts.net Pricing Options

(As of 18 May 2010)

	Standard Plan
3 Mbps Wireless Service (Up to 3 Mbps download, 1 Mbps upload)	$70 /month ($60/m year contract)
Standard Installation	$180
Total Due at Installation  ( First Payment + Installation)	$250 ($240 contract)

We are testing a 10 Mbps plan in select areas - call us for details.

If you want to start up or change a service please e-mail your request to admin@lucketts.net or just give us a call at (703) 349-3661

3Mbps Class Service: 1 static IP and 5 email addresses each with 100 Mb of personal web & mail server storage per email account.

The system uses shared bandwidth between many users on the same access point. We make our best effort to always provide at 3 Mbps web downloads, but your speeds may vary due to congestion, interference or environment factors. All uploads and other protocols (i.e.  FTP, SSH, NNTP etc) download at 1 Mbps max.

To take maximum advantage of the Lucketts.net broadband service, the customer should have at least one computer with a working ethernet port. Anything less could seriously hamper your web-surfing experience. Lucketts.net technicians can install ethernet cards, cable, routers, firewalls and do general in-home networking for an additional fee. 

Billing is done via email, with an invoice being sent out 10 days before the bill is due. Since almost all of our customers have computers, we rely on e-mail billing. Snail mail (USPS) billing is available for those that must have paper copies sent in envelopes. Our billing service is quite happy to do that for us, but since they charge us by the  piece, we pass that extra cost on as a fee of $2.50/month.  For those customers without computers, we may waive the extra fee.

Contract or no-contact?

If we move, will you release us from the contract?

Yes.  If a customer moves from their service address we will release them from the contract and waive all early termination fees.

We no longer sell the radios to customers, and hesitate to use a customer supplied radio. Radios can cause trouble on the network if they are damaged, and they cannot be freely swapped out during a service call if we do not own them. And if we need to change the radio band serving an area, the customer owned radio may not be compatible with the new network.

Standard Installation installs a suitable radio by bracket or satellite dish mount on exterior or attic of home, and includes up to 50 ft of cable brought into attic or basement or penetration of 1 wall, and configuration of PC or router to work with network. Not included: fishing wires inside of walls, installing your home network, poles, tripods, towers. If an installation requires amplified radios or special antennas or additional equipment, a custom quote will be provided.

Will you price match your competition?

If you are offered internet service from our competition, please give us a chance to match their price & plan to keep you as a customer. If possible, we will match terms of any other wireless or satellite plan and beat their web download speeds.  For example,  if WildBlue's plan is $120 setup for 450 Kbps down/256K up at $49/m with an 18 month contract that increases to $59 per month at 12 months, we will give you the same contract terms and beat their speeds by at least 25%. We'd prefer not to do this, as our standard plan is already a much better value than this, and we prefer not to require contracts.

Home User ($5/m): Domain hosting includes 1Gigabyte disk space on server for www.yourdomain.com with 5 email accounts at yourname(s)@yourdomain.com. You will have administrative control of most domain and email parameters through a web interface similar to the web-mail interface our internet customers use. You are responsible for building your own web pages and managing your email accounts. Domain name registration is not included.

Business Class ($10/m): Domain hosting includes 10GB disk space on server for www.yourdomain.com with unlimited number of email accounts at yourname(s)@yourdomain.com. You have access to numerous scripts and pre-installed programs to manage web sites, blogs, databases, and more. You will have administrative control of all domain and email parameters through a web interface similar to the web-mail interface on our Standard Plan. You are responsible for building your own web pages and managing your email accounts. Domain name registration is not included.

Coming soon: Virtual server where you have full control and can run any software - starting at $25/m.

Coming soon: We will host dedicated servers on our racks - starting price around $75/m.